Your order was shipped but it can take up to 48 hours for tracking info to show up in a carrier’s tracking system. To minimize confusion, you may want to let your customers know in your shipping emails. Then Imatoumi will update with tracking number on your order.


When your customer orders are produced and shipped, tracking information will be automatically updated in your sales channel. Check your Imatoumi account 24/48h after ordering, it should be automatic with this POD partner.

Art of Where (AOW):

Most Canada and all US bound orders will have tracking. You will receive a shipping notification when your order has been shipped, which will include the tracking number, if applicable.

Anywhere else, for orders valued under 100$, no tracking.

International orders valued at or over 100$ will be shipped with tracking automatically. Depending on the value of the order, it may be shipped with USPS or a courier, such as DHL.

Please note that international orders may be subject to duties, fees or taxes levied by the destination country and/or shipping company. IMATOUMI is not responsible for these additional charges. To find out what the possible fees are, please contact the local postal service or customs agency.